Frequently Asked Questions
Here are the answers to some frequently asked questions.
When does the volunteer application phase begin?
Since December 7, 2007, anyone interested in volunteering can apply on our homepage. Applications will likely be accepted until February 28, 2009.
How do I apply?
The application can be exclusively filled out online at Become a volunteer.
What do I do if I made a mistake while entering my information on the application and I want to correct it?
It is not possible to amend your data online. You also are not able to add any information, such as additional training you received that you would like to add to your application. If you would like to add or amend any information, please send an email to . Please be sure to include your first and last name and your application registration number with the changes that you would like to make, so that we can apply the information to the correct file.
What skills and knowledge do I need to have to apply?
In general, no skills or special knowledge are required. As it is a sporting event in general, and an athletics event specifically, it is desirable to have some knowledge about sports or certain areas of athletics. Perhaps you have gathered some experience from a sports club or sporting event that you can bring to your volunteer position.
Can I apply even if I live in a different country?
Yes, everyone can apply. Nationality or homeland plays no role. We do not compensate you for any travel or accommodation costs. Volunteers must pay their own way and housing. Volunteers from abroad must be able to speak German well.
Are there any minimum requirements?
Yes. The following minimum requirements apply:
There is an age requirement. Every applicant must be of age (18 years old) by August 1, 2009.
You should have good command of the German language and have basic skills in English or French. Other foreign languages are also an asset.
What scopes of duties are there?
There are various areas of duties. You can get an exact overview here.
How will I be invited for an interview?
The invitations for an interview will be made by telephone. It is thus very important that you let us know by email if there are any changes to your telephone number. Should your contact information change, please send us an email with your first and last name and your application registration number with both your old and new contact information to .
When will I find out if I have been accepted?
The contracts will be sent out in March/April 2009.
Will I receive any training?
Prior to the start of the World Championships, each volunteer will participate in at least one specialised training session. For a few departments, two to three of these training sessions will be necessary. During this training, concrete procedures, work methods, and specific modes of behaviour will be taught. Participation in these specialised training sessions is mandatory for every volunteer.
When will the volunteer activities begin? Will any volunteers be needed prior to the onset of the World Championships?
Some of the volunteers will begin their duties 2 to 3 weeks before the World Championships. For the majority of the volunteers, the period of activity will be limited to the 14 days from August 10–23, 2009.
Is there any insurance protection for the volunteers?
Yes, the volunteers are insured for the duration of their volunteer activities, as well as on their way to and from Berlin for the event.
Will I receive payment for my activities?
No! You will not be paid for your services.
The volunteers will receive the following non-cash benefits for the duration of their activities:
Food and drinks during their deployment
Clothing for the event
Travel costs in the form of a local public transportation ticket (zones A-C) for the days on duty.
Will I be able to watch the competitions in the stadium?
Yes. When you are not on duty, you will be able to watch to the events in the stadium. There will be a limited number of reserved seats for volunteers in the stadium. There will be a seat available for you during your breaks and the times you are not on duty.
What kinds of breaks will there be while I am on duty?
The break times will be flexible and arranged according to the tasks that must be accomplished. The break times will vary for the different areas of duty, so that no concrete information can be given now. The exact break times will be determined by those responsible together with the volunteers during the event.
Where will the volunteer activity take place?
The competitions will be taking place in the Olympic Stadium and in the Berlin city centre. The volunteers will primarily be working in the stadium grounds, but also in the city for the marathon and walking events near the Brandenburg Gate. Additional volunteer venues are the official hotels where the athletes and officials will be staying, the training facilities, and the train stations and airports where the guests will be arriving and departing.
Will travel costs be reimbursed?
We will cover the costs of getting to the venues on the days you are volunteering. Every volunteer will receive a local public transportation ticket (zones A-C), with which he/she can travel of the Berlin public transportation system before and after working. The tickets are valid for all of Berlin. Unfortunately, we will not be reimbursing you for travel costs to your interview or to the training sessions.
Can I receive a certificate verifying that I volunteered?
Every volunteer will receive a certificate following the 12th IAAF World Championships in Athletics berlin2009™. This certificate will include the position and the period that you worked, including the times of your first and last shifts.
Have we answered all of your questions? If not, please email your questions to .
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